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MetLife Resources
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Employee and Retiree Service Center (ERSC)
Phone: 301-517-8100
Email: ERSC@mcpsmd.org
Plan Administrators
John Kevin
Dodi Lambert
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MetLife Resources
MetLife

MetLife Overview

Metropolitan Life Insurance Company, a wholly-owned subsidiary of MetLife, Inc., founded in New York in 1868, is the largest life insurance company in the United States, and a leading provider of financial services to millions of individuals and institutional clients, including 88 of the top 100 FORTUNE 500© companies. MetLife products and services include retirement plans and related services; investment management and advisory services; and life, disability, vision, dental, auto, and homeowners insurance. Ranked 60th on Forbes Global 2000, a comprehensive list of the world’s biggest and most powerful companies, MetLife, Inc. is one of the most financially secure companies in the world with total assets surpassing $537 billion.

MetLife was the first financial firm to offer a company-sponsored pension plan and has been providing investment management to plan sponsors since 1950 and record keeping services since 1970. We have extensive experience as a retirement services provider, with more than $38 billion in retirement assets encompassing over 28,000 plans and nearly 1.5 million participants.

Important MCPS Contract Information

On January 1, 2007 MetLife Resources began offering the Mutual Fund Select Portfolios contract. Contributions to all other contracts were suspended. MCPS employees are permitted, but not required, to exchange their former MetLife/CitiStreet annuity contract assets into their Mutual Fund Select Portfolio account without any surrender charges applying. Employees that do not consolidate their accounts will receive two quarterly statements.

How To Open An Account and Begin Contributing

Employees must contact MetLife Resources to schedule a meeting with one of the representatives listed to establish an account(s). Once MetLife Resources has confirmed your account is established you may submit a Salary Reduction/Deferral Agreement to MCPS to begin your contributions.
 

Forms and Documents


Application

403(b) Participant Enrollment (PDF)
457(b) Participant Enrollment (PDF)

Investment Election

Investment Election (PDF)

Changes in Personal Information

403(b) Program Participant Information Change Request (PDF)
457(b) Participant Information Change Request (PDF)

Loan Request

403(b) Loan Application (PDF)
457(b) Loan Application (PDF)

Distribution Requests

403(b) Distribution Request (PDF)
457(b) Distribution Request (PDF)

Hardship/Unforeseen Emergency Requests

403(b) Hardship Withdrawal Request (PDF)
457(b) Unforeseen Emergency Request (PDF)

Other

403(b) Beneficiary Designation (PDF)
457(b) Beneficiary Designation (PDF)
403(b) Exchange-In/Rollover Request (PDF)
Contact Information
for This Vendor
Plan Numbers
403(b) Plan #1013900-01
457(b) Plan #1013899-01
Web Site
www.metlife.com
Call Center
MFSP: 800-543-2520
www.mlr.metlife.com
Annuity: 800-842-9406
Representatives
Toni Hickman
800-492-3553×28326
240-431-3696 cell
thickman@metlife.com
FINRA #4545625
Cathy Hickling, CLTC
800-492-3553 x28158
301-928-4263 cell
chickling1@metlife.com
FINRA #1489156
Sheela Shah, CLTC
800-492-3553 x28336
sshah8@metlife.com
FINRA #2009722
Jeff Smith, CLU
240-447-7014
jsmith23@metlife.com
FINRA #4624552
Ron Ifrach, CLTC
240-464-4155
rifrach@metlife.com
FINRA #5254220
Bob Clay, CLTC
800-492-3553 x28431
rclay@metlife.com
FINRA #2124692
Part-Time Financial Planning
Thomas J. Marney, Jr., CFP
443-520-6557
tmarney@metlife.com
FINRA #865231
Victor D. Maldonado, Jr., CFP, ChFC
301-609-2747
vmaldonado@metlife.com
FINRA #4310439
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